Contact Tiranga Lottery

Reach us

Have a question about your Tiranga Lottery account, game results, or payment? Our support team handles queries covering deposits, withdrawals, account verification, and game rules. Choose the channel that suits you best:

• Email: [email protected], best for detailed queries, account disputes, or transaction issues involving PhonePe, GPay, or BHIM UPI payments. We reply within 24 hours.
• In-app chat: Open your Tiranga Lottery account, tap the chat icon in the bottom menu, and connect instantly. The automated assistant resolves most common queries, wallet balance, result checks, bonus status, right away.
• Response time: Live agents reply within a few minutes during active hours; email replies arrive within 24 hours.

Office hours

Our support runs on a clear schedule so you always know when help is available (all times in Indian Standard Time):

• Automated in-app chat: 24 hours a day, 7 days a week, 365 days a year, no queue, no waiting for standard queries.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. Trained agents handle complex issues: UPI withdrawal escalations, KYC verification, PhonePe or GPay transaction disputes, and account recovery.
• Email: Submit any time; expect a reply within 24 hours.

Outside live-agent hours, the AI-powered chat assistant resolves most queries, including BHIM UPI transaction status and game results, in under two minutes.

Online-only support

Tiranga Lottery is a fully digital platform. There is no physical office, retail branch, franchise counter, or walk-in location anywhere in India. No postal address exists for player correspondence, and in-person visits are not possible or necessary.

All support is delivered through email and in-app chat, faster and more convenient than any counter-based service. Our agents handle everything remotely. Simply log in to your Tiranga Lottery account, open the chat, describe your issue, and we will take it from there.